1. Processing Time
All orders are processed within 2–3 business days after receiving your order confirmation.
Orders are not shipped or delivered on Sundays or public holidays.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. In such cases, we will notify you via email or phone.
2. Delivery Time
Once your order is shipped, it will typically be delivered within 7–10 business days, depending on your location and courier partner.
Delivery times may vary due to factors such as location, courier delays, or unforeseen circumstances.
3. Shipping Charges
Shipping charges (if applicable) will be displayed at checkout before you confirm your order.
4. Order Tracking
Once your order is shipped, you will receive a tracking ID via email or SMS to help you track your shipment status.
5. Damaged or Lost Packages
If your order arrives damaged or does not reach you within the expected time, please contact us immediately at [Insert Email ].
We will work with the courier partner to resolve the issue.
Refund and Return Policy
Last Updated: [Insert Date]
Thank you for shopping with Deepak Book Center.
We value your satisfaction and strive to provide quality products. If you are not completely satisfied with your purchase, please review our refund and return policy below.
1. Return & Refund Eligibility
If you wish to return or request a refund, you must inform us within 5 days of receiving the delivery.
To be eligible for a return, the item must be unused, in its original condition, and with all original packaging and tags intact.
Returns requested after 5 days of delivery will not be accepted.
2. Return Process
To initiate a return, please contact us at [Insert Email ID / Phone Number] with your order details and reason for return.
Once your return request is approved, you will need to ship the product back to our warehouse.
The return shipping charges will be borne by the buyer.
3. Refund Process
After we receive and inspect the returned item, we will notify you about the status of your refund.
If approved, the final refund amount will be processed once the product reaches our warehouse and is verified.
Refunds will be made to your original payment method within 7–10 business days after confirmation.
4. Non-Returnable Items
Certain items may not be eligible for return or refund, such as:
Items damaged due to misuse or mishandling.
Items without original packaging or proof of purchase.
5. Contact Us
For any queries regarding returns or refunds, please contact:
📧deepakbookcentredhn@gmail.com