Important information about who customers are buying from.
This Seller Disclaimer helps customers understand the independent nature of Ferox Tiles and our relationship with Vyaparify, the technology platform we use to operate our storefront.
Ferox Tiles is an independent merchant operating a storefront on the Vyaparify platform. We are not an employee, agent, or representative of Vyaparify. All products listed, sold, and dispatched on this storefront are our sole responsibility.
Vyaparify is a technology service provider. It does not manufacture, stock, or sell products on this storefront, process payments in a principal capacity, arrange delivery, become party to customer contracts, or assume liability for product quality, delivery timelines, payment issues, or purchase disputes.
We, Ferox Tiles, are solely responsible for product descriptions, images, pricing, authenticity, and delivered product quality.
Payment-related queries, failures, or disputes must be raised directly with us. Vyaparify is not responsible for payment processing or resolution.
All shipping and delivery arrangements are made by Ferox Tiles through our chosen logistics partners. Delivery-related queries should be sent directly to us.
All disputes arising from purchases, including product quality, non-delivery, payment issues, refunds, and returns, must be resolved directly with Ferox Tiles. Vyaparify has no role in dispute resolution between merchants and customers.
For complaints about orders or service, contact us at feroxtiles@gmail.com or 9057080000.
This storefront and all transactions are governed by the laws of India, including the Consumer Protection Act 2019, Information Technology Act 2000, and applicable GST regulations. Jurisdiction: Jaipur.
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