Return Policy

At JRD Mithila Makhana, we always strive to provide fresh and quality products.


Returns: Groceries once sold cannot be returned unless the item is damaged, expired, or incorrect at the time of delivery.


Refunds: If your order is eligible for a refund, it will be processed within 3–5 working days to your original payment method.


Replacement: Damaged or wrong items will be replaced at no extra cost. Please report such issues within 24 hours of delivery.


Non-returnable Items: Perishable items like fruits, vegetables, dairy, and frozen goods cannot be returned once delivered.


For assistance,

Contact us at mobile number 8638712328, 8638255232 or

Email: jyotilpsingh@gmail.com.


Shipping Policy

t JRD Mithila Makhana, we aim to deliver your groceries quickly and safely.


Delivery Areas: We currently deliver within Guwahati and nearby area of Assam.


Delivery Time: Orders are usually delivered within 2 days of confirmation, depending on location and product availability.


Delivery Charges: Free delivery for orders above ₹[amount]. A small fee may apply for smaller orders.


Order Tracking: Customers receive updates via SMS or WhatsApp once the order is out for delivery.


Delivery Schedule: Deliveries are made between 9 AM – 9 PM.


Failed Delivery: If you are unavailable during delivery, we will contact you to reschedule.