Privacy Policy for Clothing Store
At MY-Metrosuti, we are committed to protecting your privacy and ensuring a safe online experience for all our customers. This Privacy Policy explains how we collect, use, and protect your personal information when you interact with our website or purchase our products.
We collect various types of information to process your orders and enhance your shopping experience. These include:
Personal Information: When you make a purchase or create an account, we may collect personal details such as your name, email address, phone number, shipping and billing addresses, and payment information.
Usage Data: We may collect information about how you use our website, including your IP address, browser type, device type, pages visited, and time spent on each page.
Cookies: We use cookies to personalize your experience, track your preferences, and analyze website traffic.
We use your information for several purposes, including:
Order Fulfillment: To process and deliver your orders.
Customer Support: To respond to inquiries and provide assistance with your orders.
Marketing: To send you promotional emails or newsletters if you have opted in.
Improvement of Services: To enhance our website functionality and user experience.
We take reasonable precautions to safeguard your personal data and prevent unauthorized access. Your payment details are processed securely using encrypted technologies.
We do not sell, rent, or trade your personal information to third parties. However, we may share your information with:
Service Providers: Third-party companies that help us process payments, fulfill orders, and improve our services.
Legal Requirements: If required by law, we may disclose your information to comply with legal obligations or protect our rights.
You have the right to:
Access, update, or delete your personal information.
Opt-out of marketing communications at any time.
Request that we stop processing your data under certain circumstances.
We implement industry-standard security measures to protect your personal information from unauthorized access or disclosure. However, no data transmission over the internet is 100% secure.
Refund and Return Policy:
If you are not satisfied with your purchase, we offer a 3-day refund policy. You can request a full refund or exchange within 3 days of receiving your item. To be eligible for a refund or exchange:
The item must be unused, unworn, and in the same condition as when you received it.
All original packaging, tags, and labels must be intact.
Proof of purchase (receipt or order number) must be provided.
To initiate a return or refund request, please contact our customer service team at [contact email/phone number]. Once your return is processed, your refund will be issued to your original payment method. Please note, shipping costs are non-refundable.
We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the updated policy on our website.
If you have any questions or concerns about this Privacy Policy or our refund policy, please contact us at:
sahuudit391@gmail.com
+91 9454504630
MY-Metrosuti
By using our website, you consent to this Privacy Policy and our Refund & Return Policy.
Profile QR
Go to homepage
