Shipping Policy

Shipping Policy – NOBEL HANDICRAFTS

At NOBEL HANDICRAFTS, we ensure that your orders are processed and shipped in a timely and secure manner.

1. Order Processing Time



  • All orders are processed within 2–5 business days after order confirmation.




  • Orders are not shipped or delivered on Sundays or public holidays.



2. Shipping Time



  • Domestic Shipping (India): Delivery usually takes 5–10 business days, depending on the delivery location.




  • International Shipping (if applicable): Delivery time may vary based on the destination country and customs clearance.



3. Shipping Charges



  • Shipping charges (if any) will be calculated and displayed at the time of checkout.




  • Any additional customs duties, taxes, or import charges for international orders must be paid by the customer.



4. Order Tracking



  • Once your order is shipped, tracking details will be shared via SMS or email (if applicable).



5. Delivery Delays



  • Delivery delays may occur due to factors beyond our control such as weather conditions, courier issues, or customs delays.




  • NOBEL HANDICRAFTS will not be responsible for such delays.



6. Incorrect Address



  • Customers are requested to provide accurate and complete shipping details.




  • We are not responsible for non-delivery due to incorrect or incomplete addresses.



7. Damaged or Lost Shipments



  • If your order arrives damaged or is lost in transit, please contact us within 48 hours of delivery for assistance.



8. Contact Information

For any shipping-related queries, please contact:

NOBEL HANDICRAFTS

Return Policy

Refund Policy


Returns

Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.


To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.


Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.


Additional non-returnable items:

  • Gift cards

  • Downloadable software products

  • Some health and personal care items


To complete your return, we require a receipt or proof of purchase.


Please do not send your purchase back to the manufacturer.


There are certain situations where only partial refunds are granted: (if applicable)

Book with obvious signs of use

CD, DVD, VHS tape, software, video game, cassette tape, or vinyl record that has been opened.

Any item not in its original condition, is damaged or missing parts for reasons not due to our error.

Any item that is returned more than 30 days after delivery


Refunds (if applicable)

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days. 


Late or missing refunds (if applicable)

If you haven’t received a refund yet, first check your bank account again.

Then contact your credit card company, it may take some time before your refund is officially posted.

Next contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact us at [___raisakram989@gmail.com___].


Sale items (if applicable)

Only regular priced items may be refunded, unfortunately sale items cannot be refunded.


Exchanges (if applicable)

We only replace items if they are defective or damaged.  If you need to exchange it for the same item, send us an email at [___raisakram989@gmail.com___] and send your item to:1 mohallah shajaheer nagina near tanda school nagina bijnor uttar pradesh246762.


Gifts

If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.


If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.


Shipping

To return your product, you should mail your product to: :1 mohallah shajaheer nagina near tanda school nagina bijnor uttar pradesh 246762.



You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.


Depending on where you live, the time it may take for your exchanged product to reach you, may vary.


If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.