Important information about who customers are buying from.
This Seller Disclaimer helps customers understand the independent nature of the O1 spa and our relationship with Vyaparify, the technology platform we use to operate our storefront.
the O1 spa is an independent merchant operating a storefront on the Vyaparify platform. We are not an employee, agent, or representative of Vyaparify. All products listed, sold, and dispatched on this storefront are our sole responsibility.
Vyaparify is a technology service provider. It does not manufacture, stock, or sell products on this storefront, process payments in a principal capacity, arrange delivery, become party to customer contracts, or assume liability for product quality, delivery timelines, payment issues, or purchase disputes.
We, the O1 spa, are solely responsible for product descriptions, images, pricing, authenticity, and delivered product quality.
Payment-related queries, failures, or disputes must be raised directly with us. Vyaparify is not responsible for payment processing or resolution.
All shipping and delivery arrangements are made by the O1 spa through our chosen logistics partners. Delivery-related queries should be sent directly to us.
All disputes arising from purchases, including product quality, non-delivery, payment issues, refunds, and returns, must be resolved directly with the O1 spa. Vyaparify has no role in dispute resolution between merchants and customers.
For complaints about orders or service, contact us at theospa4@gmail.com or 9623596765.
This storefront and all transactions are governed by the laws of India, including the Consumer Protection Act 2019, Information Technology Act 2000, and applicable GST regulations. Jurisdiction: your city / district.