Important information about who customers are buying from.
This Seller Disclaimer helps customers understand the independent nature of Roompa Roy & Chandra Banerjee and our relationship with Vyaparify, the technology platform we use to operate our storefront.
Roompa Roy & Chandra Banerjee is an independent merchant operating a storefront on the Vyaparify platform. We are not an employee, agent, or representative of Vyaparify. All products listed, sold, and dispatched on this storefront are our sole responsibility.
Vyaparify is a technology service provider. It does not manufacture, stock, or sell products on this storefront, process payments in a principal capacity, arrange delivery, become party to customer contracts, or assume liability for product quality, delivery timelines, payment issues, or purchase disputes.
We, Roompa Roy & Chandra Banerjee, are solely responsible for product descriptions, images, pricing, authenticity, and delivered product quality.
Payment-related queries, failures, or disputes must be raised directly with us. Vyaparify is not responsible for payment processing or resolution.
All shipping and delivery arrangements are made by Roompa Roy & Chandra Banerjee through our chosen logistics partners. Delivery-related queries should be sent directly to us.
All disputes arising from purchases, including product quality, non-delivery, payment issues, refunds, and returns, must be resolved directly with Roompa Roy & Chandra Banerjee. Vyaparify has no role in dispute resolution between merchants and customers.
For complaints about orders or service, contact us at thammas2024@gmail.com or 9833023262.
This storefront and all transactions are governed by the laws of India, including the Consumer Protection Act 2019, Information Technology Act 2000, and applicable GST regulations. Jurisdiction: Mumbai.