Seller Disclaimer


Important information about who customers are buying from.


This Seller Disclaimer helps customers understand the independent nature of TOMS CAFE and our relationship with Vyaparify, the technology platform we use to operate our storefront.


1. Independent Seller


TOMS CAFE is an independent merchant operating a storefront on the Vyaparify platform. We are not an employee, agent, or representative of Vyaparify. All products listed, sold, and dispatched on this storefront are our sole responsibility.


2. Vyaparify's Role


Vyaparify is a technology service provider. It does not manufacture, stock, or sell products on this storefront, process payments in a principal capacity, arrange delivery, become party to customer contracts, or assume liability for product quality, delivery timelines, payment issues, or purchase disputes.


3. Product Authenticity and Quality


We, TOMS CAFE, are solely responsible for product descriptions, images, pricing, authenticity, and delivered product quality.


4. Payment Responsibility


Payment-related queries, failures, or disputes must be raised directly with us. Vyaparify is not responsible for payment processing or resolution.


5. Shipping and Delivery


All shipping and delivery arrangements are made by TOMS CAFE through our chosen logistics partners. Delivery-related queries should be sent directly to us.


6. Dispute Resolution


All disputes arising from purchases, including product quality, non-delivery, payment issues, refunds, and returns, must be resolved directly with TOMS CAFE. Vyaparify has no role in dispute resolution between merchants and customers.


7. Grievance Redressal


For complaints about orders or service, contact us at vinod.tom786@gmail.com or 7770055777.


8. Applicable Law


This storefront and all transactions are governed by the laws of India, including the Consumer Protection Act 2019, Information Technology Act 2000, and applicable GST regulations. Jurisdiction: Gondia.