Terms and Condition

No Refund & Return Policy

Viraj Enterprises – Mobile Store

At Viraj Enterprises, we take pride in offering high-quality mobile phones and accessories. We request our customers to kindly read and understand our policy before making any purchase.

🔹 No Refunds:

All purchases made at Viraj Enterprises are final. We do not offer any refunds once a product has been purchased.

🔹 No Returns:

We do not accept returns for any products sold, including mobile phones, accessories, or other electronic items.

🔹 Product Check:

Customers are encouraged to thoroughly check the product at the time of purchase. In case of any issues, please report them immediately at the time of billing.

🔹 Warranty Support:

For products covered under manufacturer warranty, customers are advised to directly approach the respective brand’s service center for any service or repair concerns.



1. Shipping Timeline

At Viraj Enterprises, we aim to deliver your products within 2 to 4 business days from the date of order confirmation. Orders placed before 4:00 PM IST are usually processed the same day.

2. Shipping Coverage

We currently ship across most major cities and towns in India. If your area is not serviceable, we will inform you at the time of checkout or shortly after placing the order.

3. Shipping Charges



  • Standard Shipping: ₹[Insert Amount] (if applicable)




  • Free Shipping: Available on orders above ₹[Insert Amount] (if applicable)



4. Order Tracking

Once your order is shipped, you will receive a tracking link via SMS or email to track the status of your delivery.

5. Delays

While we strive to meet the delivery timeline, occasional delays may occur due to unforeseen circumstances such as weather, courier delays, or high order volumes. In such cases, we will keep you informed.

6. Damaged or Missing Products

If you receive a damaged or incorrect product, please contact us within 24 hours of delivery with photo/video evidence so we can assist you with a replacement or resolution.