Terms and Condition

Last Updated: 22/11/2025

These Terms & Conditions (“Terms”) govern the use of the website, online ordering system, and delivery services provided by Live Fish Centre.

1. Eligibility

Users must be 18 years or older and must provide accurate information.

2. Product Nature

Products are fresh, natural, and perishable. Weight, size, and appearance may vary.

3. Pricing

Prices may change without prior notice. Payment options include UPI, wallet, online transfer, or COD (if available).

4. Minimum Order & Delivery Fee



  • Minimum order value: ₹240




  • Delivery charge: ₹50 (if applicable)



5. Order Confirmation

An order is confirmed only after availability and delivery feasibility are verified.

6. Delivery Terms

Delivery times are estimates. Orders marked as “Delivered” are final unless reported within 30 minutes.

7. 30-Minute Delivery Guarantee

Applicable only to prepaid orders. In case of delays (not caused by the customer), the order becomes free. Customer mistakes void the guarantee.

8. Refund for 30-Minute Guarantee

Refunds, when applicable, are issued only to the same payment account used for the transaction.

9. Weight Variation Clause

All website weights represent gross weight.

Net weight reduces after cutting/cleaning due to natural waste loss.

No disputes will be accepted regarding natural weight variation.

10. No Returns After Delivery

Due to perishability, delivered items cannot be returned. Complaints must include valid proof.

11. Prohibited Activities

Unauthorized access, fraudulent orders, misuse, abusive behaviour, or interference with website operations is prohibited.

12. Limitation of Liability

We are not liable for indirect losses, delays beyond control, or third-party failures.

13. Force Majeure

We are not responsible for delays caused by unavoidable events such as weather, strikes, roadblocks, etc.

14. Governing Law

These Terms are governed by Indian law. Disputes fall under Maharashtra jurisdiction.