Last updated: 21 August 2025
Welcome to Misty Twenty Twenty ("we", "our", "us"). We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains what data we collect, how we use it, and your choices. It applies to our online store/profile hosted at id.vyaparify.com/misty-twenty-twenty and any related services (collectively, the "Services").
Quick summary: We collect only what is needed to process orders, answer queries, and improve our Services. We do not sell your data.
A. Information you provide
Name, phone number, email address, shipping/billing address
Order details (products, quantity, payment status)
Messages or feedback you send us (WhatsApp, email, forms)
B. Information collected automatically
Device and usage information (IP address, browser, device type, pages viewed, time spent)
Cookies and similar technologies (see Section 6)
C. Information from third parties
Payment and delivery partners may share limited information (payment confirmation, delivery status) to complete your order
Platform provider(s) who host our storefront (e.g., Vyaparify) may provide aggregated or analytics information to us
We use your information to:
Process, fulfill, and deliver orders; provide invoices/receipts
Communicate about orders, refunds/returns, support, and updates
Improve and personalize our Services and customer experience
Detect, prevent, and respond to fraud, misuse, or security issues
Comply with legal obligations and enforce our terms
Legal bases (where applicable): your consent, performance of a contract (order/queries), legitimate interests (to run and secure our Services), and compliance with law.
We may share information with:
Service providers: payment gateways, courier/logistics, hosting/IT, analytics, customer support tools—only as needed to perform services for us
Legal/Compliance: when required by law, court order, or to protect our rights, users, or the public
We do not sell your personal information.
We may use third‑party payment processors ("Payment Partners"). Your payment details (e.g., UPI ID, card data) are handled directly by the Payment Partners and are not stored on our systems. Please review the Payment Partner's privacy policy for more details before completing a transaction.
We work with courier partners to ship your orders. We share only the necessary details (name, address, phone, order ID) to enable delivery and provide tracking/updates.
We (and our service providers) may use cookies, pixels, and similar tools to operate the website, remember your preferences, analyze traffic, and measure performance.
Your choices: Most browsers let you block or delete cookies. Doing so may affect site functionality (e.g., cart, login, checkout).
We retain personal information only for as long as needed for the purposes described in this Policy—such as fulfilling orders, resolving disputes, accounting/tax requirements—or as required by law. When no longer needed, we securely delete or anonymize the data.
Subject to local laws, you may have the right to:
Access and obtain a copy of your personal information
Correct or update inaccurate information
Delete your information (subject to legal/contractual limitations)
Withdraw consent where processing is based on consent
Object to or restrict certain processing
To exercise these rights, please contact us (see Section 12).
Our Services are intended for individuals 13+. We do not knowingly collect personal information from children under 13. If you believe a child has provided personal data to us, please contact us to delete it.
We take reasonable technical and organizational measures to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure. However, no method of transmission or storage is completely secure.
Our Services may contain links to third‑party websites/apps (including our storefront platform and payment/logistics providers). We don’t control and are not responsible for their privacy practices. We encourage you to review their privacy policies.
If you have questions, concerns, or requests about this Policy or your data, please contact us:
Misty Twenty Twenty
Email: [ mistytwentytwenty@gmail.com ]
Phone/WhatsApp: [+91-9410210543 ]
Business Address: [ 103, Bhagwat Kuti, Katghar Mehbulla Ganj
Opp- Sourabh Book Depo District- Moradabad 244001 Uttar Pradesh India]
Grievance Officer (India):
Name: [Full Name]
Email: [info.mistycandy@gmail.com]
Office Address: [103, Bhagwat Kuti, Katghar Mehbulla Ganj,
Opp- Sourabh Book Depo District- Moradabad 244001 Uttar Pradesh]
Phone: [9410210543]
We may update this Policy from time to time. The updated version will be posted here with the "Last updated" date. Significant changes may be notified via email/website notice where appropriate.
We aim to align our practices with applicable Indian privacy laws, including the Digital Personal Data Protection Act, 2023 (DPDP Act) and related rules once in force. You may contact our Grievance Officer (Section 12) for any requests or complaints under the DPDP Act.
हम केवल वही जानकारी लेते हैं जो ऑर्डर पूरा करने, डिलीवरी, भुगतान और सपोर्ट के लिए आवश्यक हो।
हम आपकी जानकारी नहीं बेचते।
भुगतान विवरण हमारे पेमेंट पार्टनर के पास सुरक्षित रहते हैं; हमारे सर्वर पर सेव नहीं होते।
कुकीज़ वेबसाइट चलाने और परफॉर्मेंस मापने के लिए इस्तेमाल होती हैं।
अपने डेटा को देखने, ठीक करने, हटाने के अनुरोध आप हमें ईमेल/व्हाट्सएप पर भेज सकते हैं।
Regards,
Misty Twenty Twenty