1. Information We Collect
We may collect the following types of information:
a) Personal Information
Provided directly by you when placing an order or contacting us:
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Name
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Phone number
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Email address
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Billing and delivery address
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Payment details (processed securely by payment gateways; we do NOT store card information)
b) Automatically Collected Information
When you browse our website, we may automatically collect:
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IP address
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Device information
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Browser type
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Pages visited and browsing activity
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Cookies and tracking data
c) Cookies & Tracking Tools
We use cookies to:
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Improve website performance
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Enhance user experience
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Remember cart items and preferences
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Analyze website traffic
You may disable cookies through your browser settings.
2. How We Use Your Information
We may use the collected information for:
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Processing and fulfilling orders
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Verifying payments and preventing fraud
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Providing customer support
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Communicating updates, order alerts, and marketing offers
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Improving website functionality and user experience
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Complying with legal or regulatory requirements
3. Sharing Your Information
We do not sell or trade your personal data.
We may share your information only with:
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Trusted service providers (payment gateways, delivery partners, hosting services)
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Marketing tools for promotions or email communication
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Legal authorities when required by law
All third-party partners follow strict data protection practices.
4. Payment & Security
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Payments made on our website are processed securely through verified third-party gateways.
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We do not store your credit/debit card details on our servers.
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SSL encryption is used to protect your personal information during transmission.
5. Data Retention
We retain your data only for:
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Order history and customer service
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Legal compliance requirements
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Accounting and tax purposes
You can request deletion of your personal information unless required for legal or transactional obligations.
6. Your Rights
You have the right to:
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Access your personal data
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Request corrections or updates
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Request deletion (subject to legal requirements)
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Opt-out of marketing communications
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Disable cookies at any time
To request any of the above, contact us at the details below.
7. Third-Party Links
Our website may include links to third-party websites.
We are not responsible for their privacy practices, content, or policies.
We recommend reviewing their privacy policies before interacting with them.
8. Children’s Privacy
Our website is not intended for individuals under the age of 13.
We do not knowingly collect data from minors.
9. Changes to This Policy
We may update this Privacy Policy periodically.
The revised version will be posted on this page with the updated date.
Continued use of our website implies acceptance of the updated policy.
10. Contact Us
If you have any questions regarding this Privacy Policy, please contact us at:
📧 choconutspune@gmail.com
📞 +91 9890917978
📍 Pune, Maharashtra