Last Updated: 10/12/2025
Welcome to Choconuts Pune
By accessing or purchasing from our website, you agree to be bound by the following Terms and Conditions. Please read them carefully before using our services.
This website is owned and operated by Choconuts Pune.
By using our website, browsing products, or placing an order, you confirm that you are at least 18 years old and capable of entering into a legally binding contract.
We reserve the right to update, change, or replace any part of these Terms & Conditions without prior notice.
All products listed on our website are subject to availability.
Prices are displayed in INR and are exclusive of taxes as applicable.
Prices may change at any time without prior notice.
Product images are for representation only. Actual product colors, packaging, or appearance may slightly vary.
When you place an order, you will receive an order confirmation email. This does not guarantee acceptance of your order.
We reserve the right to refuse or cancel an order if:
The product is unavailable
Payment is incomplete or flagged
Incorrect pricing or product information is detected
Payments must be made through the payment methods listed on our site.
All transactions are processed securely through trusted third-party payment gateways. We do not store your card details.
Delivery timelines are estimates and may vary depending on location, stock availability, or unforeseen delays.
We are not liable for delays caused by courier partners, weather conditions, or factors beyond our control.
For store pickup orders, customers must collect items within the mentioned time window.
Once the order is delivered or collected, Choconuts Pune holds no responsibility for product storage or spoilage.
Due to the nature of our products (perishable items), we do not offer returns or exchanges.
Refunds/cancellations may be allowed only if:
The order has not been processed
The product delivered is damaged or incorrect
Customers must share unboxing videos/photos within 2 hours of delivery to initiate a claim.
Refunds, if approved, will be processed to the original payment method within 5–7 working days.
We reserve the right to reject claims that do not meet our verification requirements.
Customers are responsible for reviewing ingredient lists prior to purchase.
Choconuts Pune is not liable for allergic reactions arising from consumption of our products.
We may use ingredients containing nuts, dairy, gluten, soy, and other allergens.
You agree not to misuse the website, engage in fraudulent activities, or violate any applicable laws.
Unauthorized attempts to modify, hack, or access secure areas will result in legal action.
All content on this website—logos, text, graphics, product images, and design—is the property of Choconuts Pune.
Reproduction, distribution, or modification without our written permission is strictly prohibited.
Choconuts Pune will not be liable for:
Damages arising from misuse of products
Service interruptions
Losses due to delayed delivery
Our total liability for any claim shall not exceed the amount paid for the specific order.
Our website may contain links to third-party websites. We are not responsible for their content, policies, or practices.
Your privacy is important to us. Please refer to our Privacy Policy to understand how we collect, use, and protect your personal information.
These Terms & Conditions are governed by the laws of India. Any disputes shall be subject to the jurisdiction of courts in Pune, Maharashtra.
For queries regarding these Terms & Conditions, you may contact us at:
📧 choconutspune@gmail.com
📞 +91 9890917978
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30 min Meeting
08:00 AM - 08:30 AM, Thursday, Nov 24, 2024
Indian Standard Time
Shahanab
