Effective Date: 22 June 2026
Last Updated: 22 June 2026
SARX PRIVATE LIMITED ("SARX", "Company", "we", "our", or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy describes how we collect, use, disclose, process, store, and safeguard information when you access or use our website (www.sarx.in), mobile applications, products, software platforms, AI-powered services, marketplace services, blogs, and other related services (collectively, the "Services").
By accessing or using our Services, you acknowledge that you have read and understood this Privacy Policy and consent to the practices described herein.
We may collect information that identifies or relates to you, including:
Full name;
Email address;
Mobile phone number;
Billing and shipping address;
Date of birth (if voluntarily provided);
Username and account credentials;
Payment-related information;
Purchase history;
Customer support communications;
User-generated content, reviews, feedback, or uploaded materials.
When you access our Services, we may automatically collect:
IP address;
Device identifiers;
Browser type and version;
Operating system;
Website usage statistics;
Pages visited and browsing activity;
Referral URLs;
Date and time of access;
Cookies and similar tracking technologies.
We use personal information for legitimate business purposes, including:
Processing and fulfilling orders;
Providing products and services;
Creating and managing user accounts;
Delivering subscriptions and digital services;
Providing customer support;
Sending order confirmations and service notifications;
Personalizing user experiences;
Improving website performance and functionality;
Conducting analytics and research;
Preventing fraud, abuse, and unauthorized activities;
Protecting the security and integrity of our Services;
Complying with legal and regulatory obligations;
Sending promotional communications and marketing materials, where permitted by applicable law.
Our Services use cookies, pixels, and similar technologies to enhance functionality and improve user experience.
Cookies may be used to:
Remember user preferences;
Maintain account sessions;
Enable website features;
Analyze traffic and usage patterns;
Measure advertising effectiveness;
Improve website performance.
Users may disable cookies through their browser settings. However, certain features of the Services may not function properly if cookies are disabled.
We may share personal information with trusted third parties, including:
Payment gateway providers;
Banks and financial institutions;
Logistics and shipping partners;
Cloud hosting and infrastructure providers;
IT support and software vendors;
Analytics and marketing service providers;
Professional advisors and auditors;
Government authorities, regulators, courts, or law enforcement agencies when required by law.
We do not sell, rent, or trade your personal information to third parties for their independent marketing purposes.
Payments are processed through authorized third-party payment service providers using industry-standard encryption and security technologies.
SARX PRIVATE LIMITED does not store complete debit card, credit card, CVV, or other sensitive payment credentials on its servers.
We retain personal information only for as long as necessary to:
Provide requested Services;
Complete transactions;
Maintain business records;
Resolve disputes;
Enforce agreements;
Meet legal, regulatory, tax, and accounting obligations.
When personal information is no longer required, it is securely deleted, anonymized, or destroyed in accordance with applicable laws.
We implement reasonable technical, administrative, and organizational safeguards designed to protect personal information against:
Unauthorized access;
Loss or theft;
Misuse;
Disclosure;
Alteration;
Destruction.
Despite our efforts, no system or method of electronic transmission or storage is completely secure. Accordingly, we cannot guarantee absolute security.
Personal information may be processed or stored outside India or your country of residence.
Where international transfers occur, we take reasonable measures to ensure that such transfers comply with applicable data protection laws and are protected by appropriate safeguards.
Subject to applicable laws, users may have the right to:
Access personal information held about them;
Correct or update inaccurate information;
Request deletion of personal information;
Restrict or object to certain processing activities;
Withdraw consent where processing is based on consent;
Request a copy of their personal information;
Lodge complaints with competent authorities.
Requests may be submitted using the contact information provided below.
Certain Services offered by SARX may incorporate artificial intelligence technologies.
Users acknowledge that:
AI-generated outputs may not always be accurate or complete;
AI-generated content should not be treated as professional, legal, financial, or medical advice;
Users remain responsible for verifying outputs before relying upon them.
Content submitted, uploaded, or generated by users may be processed to provide, maintain, and improve our Services, subject to applicable laws and this Privacy Policy.
Our Services are intended for individuals who are at least eighteen (18) years of age.
We do not knowingly collect personal information from children. If we become aware that information belonging to a child has been collected without appropriate authorization, we will take reasonable steps to delete such information.
Our Services may contain links to third-party websites, applications, or services.
SARX PRIVATE LIMITED is not responsible for the privacy practices, content, or security of third-party platforms. Users are encouraged to review the privacy policies of such external services before providing personal information.
SARX PRIVATE LIMITED endeavors to comply with applicable privacy and data protection laws, including:
The Digital Personal Data Protection Act, 2023 (India);
The Information Technology Act, 2000 and applicable rules;
General Data Protection Regulation (GDPR), where applicable;
Other relevant privacy laws and regulations applicable to our operations.
We reserve the right to modify or update this Privacy Policy at any time.
Any changes will be posted on this page with an updated "Last Updated" date.
Your continued use of the Services following the publication of revised terms constitutes your acceptance of the updated Privacy Policy.
For questions, concerns, or requests relating to this Privacy Policy, please contact:
Registered Office:
Plot No. 120 E/P, Hanuman Nagar, Road No. 3,
Karmanghat, Rangareddi, Hyderabad, Telangana – 500097, India
Email: support@sarx.in
Phone: +91 9000 888 169
Website: www.sarx.in
We will make reasonable efforts to respond to privacy-related requests and inquiries in a timely manner.
By accessing or using the Services, you acknowledge that you have read, understood, and agreed to this Privacy Policy.
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