Terms and Condition

TERMS AND CONDITIONS

Effective Date: 22 June 2026
Last Updated: 22 June 2026

Welcome to www.sarx.in ("Website"), owned and operated by SARX PRIVATE LIMITED ("SARX", "Company", "we", "our", or "us"). These Terms and Conditions ("Terms") govern your access to and use of our website, software platforms, mobile applications, AI-powered services, marketplace services, products, subscriptions, blogs, digital content, and all related services (collectively, the "Services").

By accessing or using the Services, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree with these Terms, you must discontinue use of the Services.

1. Eligibility

You must be at least eighteen (18) years of age or the age of majority in your jurisdiction and legally capable of entering into binding agreements to use the Services.

By using the Services, you represent and warrant that:

  • You possess the legal authority to enter into these Terms;

  • The information you provide is accurate and complete;

  • Your use of the Services complies with applicable laws and regulations.

2. User Accounts

Certain Services may require registration and account creation.

By creating an account, you agree that:

  • You are responsible for maintaining the confidentiality of your account credentials;

  • You will provide accurate, current, and complete information;

  • You are solely responsible for activities conducted through your account;

  • You will promptly notify us of any unauthorized access or security breach.

SARX reserves the right to suspend, restrict, or terminate accounts that violate these Terms or applicable laws.

3. Acceptable Use

You agree not to:

  • Use the Services for unlawful, fraudulent, or unauthorized purposes;

  • Violate applicable laws, regulations, or third-party rights;

  • Upload viruses, malware, malicious code, or harmful software;

  • Attempt unauthorized access to our systems, databases, or networks;

  • Interfere with the functionality, integrity, or security of the Services;

  • Harass, abuse, threaten, or harm other users;

  • Copy, reproduce, scrape, reverse engineer, distribute, or exploit any portion of the Services without prior written authorization;

  • Impersonate another individual or entity or provide false information.

Violation of these provisions may result in suspension or permanent termination of access.

4. Intellectual Property Rights

All content and intellectual property associated with the Services, including but not limited to:

  • Software;

  • Source code;

  • Trademarks;

  • Logos;

  • Text;

  • Graphics;

  • Images;

  • Databases;

  • AI technologies;

  • Website design and content;

are owned by or licensed to SARX PRIVATE LIMITED and are protected under applicable intellectual property laws.

No content may be copied, reproduced, distributed, modified, or commercially exploited without our prior written consent.

5. User Content

Users may upload, submit, publish, or share content through the Services, including reviews, comments, files, feedback, and other materials.

By submitting content, you:

  • Represent that you own or have the necessary rights to such content;

  • Grant SARX a worldwide, non-exclusive, royalty-free, transferable license to use, reproduce, modify, display, publish, and distribute such content for the purpose of operating and improving the Services;

  • Acknowledge that you remain solely responsible for your content.

We reserve the right to remove or restrict any content that violates these Terms or applicable laws.

6. Privacy

Your use of the Services is also governed by our Privacy Policy.

By using the Services, you acknowledge that personal information may be collected, processed, stored, and disclosed in accordance with our Privacy Policy and applicable laws.

7. Orders, Purchases, and Payments

Where applicable:

  • Prices are displayed in the applicable currency and are subject to change without notice;

  • Payments must be made through authorized payment methods;

  • You agree to provide accurate billing and payment information;

  • Orders may be rejected, cancelled, or limited at our discretion, including where fraud or unauthorized activity is suspected.

All transactions are subject to verification and acceptance.

8. Subscription Services

Certain Services may be provided on a subscription basis.

By subscribing, you acknowledge that:

  • Fees will be charged according to your selected plan;

  • Subscriptions may automatically renew unless cancelled before the renewal date;

  • Pricing and features may be modified upon notice;

  • Refunds and cancellations are governed by our Refund and Cancellation Policy.

9. AI Services Disclaimer

Certain Services may utilize artificial intelligence technologies.

You acknowledge and agree that:

  • AI-generated outputs may contain inaccuracies or incomplete information;

  • AI-generated content should not be considered legal, financial, medical, or professional advice;

  • Users remain responsible for independently verifying outputs before relying upon them.

SARX disclaims liability arising from reliance on AI-generated results.

10. Third-Party Services and Links

The Services may contain links to third-party websites, software, APIs, payment gateways, or external resources.

SARX does not control or endorse such third-party services and shall not be responsible for their:

  • Availability;

  • Accuracy;

  • Security;

  • Privacy practices; or

  • Content.

Use of third-party services is subject to their respective terms and policies.

11. Disclaimer of Warranties

The Services are provided on an "AS IS" and "AS AVAILABLE" basis.

To the fullest extent permitted by law, SARX PRIVATE LIMITED disclaims all warranties, whether express or implied, including warranties relating to:

  • Merchantability;

  • Fitness for a particular purpose;

  • Non-infringement;

  • Accuracy and reliability of information;

  • Continuous or uninterrupted operation;

  • Security and error-free functionality.

We do not guarantee that the Services will always be available, secure, or free from defects.

12. Limitation of Liability

To the maximum extent permitted by law, SARX PRIVATE LIMITED and its directors, employees, affiliates, officers, agents, and licensors shall not be liable for:

  • Indirect, incidental, special, punitive, or consequential damages;

  • Loss of profits, revenue, business opportunities, or goodwill;

  • Loss of data or information;

  • Service interruptions or system failures.

Our aggregate liability arising from the Services shall not exceed the amount paid by you to SARX during the twelve (12) months preceding the event giving rise to the claim or the minimum amount required by applicable law.

13. Indemnification

You agree to indemnify, defend, and hold harmless SARX PRIVATE LIMITED and its directors, officers, employees, affiliates, agents, and licensors from any claims, liabilities, damages, losses, expenses, and costs arising from:

  • Your use of the Services;

  • Your violation of these Terms;

  • Your infringement of third-party rights;

  • Any content submitted by you.

14. Suspension and Termination

We may suspend, restrict, or terminate access to the Services, with or without notice, where:

  • You violate these Terms;

  • Required by law;

  • Necessary to protect users, systems, or business interests;

  • Fraudulent or abusive activities are suspected.

Termination does not affect rights and obligations accrued prior to termination.

15. Changes to the Services

SARX reserves the right to modify, suspend, discontinue, or replace any part of the Services at any time without liability.

We do not guarantee continued availability of any specific feature, functionality, or content.

16. Changes to These Terms

We may revise these Terms periodically.

Updated versions will be published on the Website with a revised "Last Updated" date.

Continued use of the Services after such modifications constitutes acceptance of the updated Terms.

17. Force Majeure

SARX shall not be liable for delays or failures caused by circumstances beyond reasonable control, including:

  • Natural disasters;

  • Internet outages;

  • Government actions;

  • Pandemics;

  • Labor disputes;

  • Cyberattacks;

  • Power failures; or

  • Acts of war.

18. Governing Law

These Terms shall be governed and construed in accordance with the laws of India, without regard to conflict of law principles.

19. Dispute Resolution

Any dispute arising out of or relating to these Terms shall first be attempted to be resolved through good-faith negotiations.

If such dispute cannot be resolved amicably, it shall be subject to the exclusive jurisdiction of the competent courts located in Hyderabad, Telangana, India.

20. Severability

If any provision of these Terms is determined to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.

21. Entire Agreement

These Terms, together with our Privacy Policy and other applicable policies, constitute the entire agreement between you and SARX PRIVATE LIMITED concerning the Services and supersede all prior understandings and agreements.

22. Contact Information

SARX PRIVATE LIMITED

Registered Office:
Plot No. 120 E/P, Hanuman Nagar, Road No. 3,
Karmanghat, Rangareddi, Hyderabad, Telangana – 500097, India

Email: support@sarx.in
Phone: +91 9000 888 169
Website: www.sarx.in

By accessing or using the Services, you acknowledge that you have read, understood, and agree to be legally bound by these Terms and Conditions.