Privacy Policy

Privacy Policy for The Fashnora

Effective Date: 22 May 2026

Welcome to The Fashnora! We value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you use our platform and same-day fashion delivery services.

1. Information We Collect To provide you with a seamless shopping and delivery experience, we collect the following:

Personal Information: Name, email address, phone number, and delivery address.

Payment Information: Billing details (processed securely via our trusted payment gateways; we do not store your card details).

Location Data: Real-time GPS location to ensure accurate and fast same-day delivery by our riders.

Account Data: Purchase history, saved items, and preferences.

2. How We Use Your Information We use your data to:

Process, confirm, and fulfill your fashion orders.

Coordinate with our rider fleet for quick, same-day doorstep delivery.

Communicate order updates, tracking links, and promotional offers.

Improve our app interface, customer service, and overall user experience.

3. Sharing Your Information We respect your privacy and do not sell your data. We only share necessary information with:

Delivery Riders: Your name, address, and phone number are shared solely for the purpose of delivering your order.

Vendor Partners: Order specifics (size, color, item) are shared with partnered boutiques/shops to pack your order.

Service Providers: Secure third-party tools like payment processors and SMS providers (for OTPs and tracking).

4. Data Security We implement strict, industry-standard security measures to protect your personal information against unauthorized access, loss, or misuse.

5. Your Rights & Choices You have full control over your account. You can access, update, or delete your personal information at any time through the app settings. You may also opt-out of promotional emails.

6. Updates to This Policy We may update this Privacy Policy periodically. We encourage you to review this page to stay informed about how we protect your data.

7. Contact Us If you have any questions or concerns regarding this Privacy Policy, please reach out to us at:

Email:

support@thefashnora.com

Website: www.thefashnora.com